Help center
Frequently asked questions
Answers to the questions we get most. Can't find yours? Write to the studio.
ordering
Ordering
Most pieces leave the studio within 5–10 working days. Lamps and large pieces can take up to 14 days during a drop.
shipping
Shipping
materials
Materials & care
returns
Returns & damage
account
Account & rewards
Still need help?
We answer every message ourselves, usually within one working day.
Write to the studio